Cannot send a new support request.
Quite simply, I cannot send a support inquiry/request to the support team via https://help.mailbox.org/servicedesk. (initially logging in through https://help.mailbox.org). I was told via mailbox.org email to use this method to send a request instead of a direct support email.
However, once I'm logged in, and even after clicking on Requests...there is no link to actually start a new request or ticket to the support team... I've tried many times, and making sure I've not missed a link on the top right (Requests)...