Willkommen im mailbox User Forum
 

Question about automatic renewal and contract cancellation

Nguyen Anh hat dies geteilt, 6 Stunden her
vorgeschlagen

I have already paid for the Monthly 3 EUR plan using my Mastercard.
The subscription is valid until 26/05/2026.

I would like to ask:
1. Will my credit card be automatically charged after 26/05/2026 if I do not cancel the plan?
2. In case the subscription is automatically renewed, if I cancel the contract afterwards, will I still be able to use the paid service until the end of the current billing period?

I would like to continue using your service, however I am concerned about payment security.
Therefore, I would prefer to cancel the automatic renewal in advance to avoid any unwanted charges.

Thank you very much for your clarification and support.

Beste Antwort
Foto

Using a credit card is a one-time payment. You have to manually renew your account. Otherwise it will be deactivated and deleted.

Antworten (1)

Foto
1

English user forum here.

The following screenshot should answer your question:

8a3f5f8f10fc415e71ba8fb1df70bf8c

Foto
1

it 's mean that ??? Please explain help me. Thank you

Foto
1

my credit card has auto cashed out ?? Or I must pay directly ? Please help me

Foto
1

Using a credit card is a one-time payment. You have to manually renew your account. Otherwise it will be deactivated and deleted.

Foto
1

thank you so much

Foto
Hinterlassen Sie einen Kommentar
 
Dateianlage anfügen
You can't vote. Please authorize!