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Audriga migration blocked by incorrect 82 MB mailbox quota Ticket #8783265
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Hello, I have an active mailbox.org account with a 20 GB email storage plan. The mailbox dashboard shows only 1% storage used. However, my migration from Register.it to mailbox.org is blocked because Audriga receives this message directly from the mailbox.org destination server: "[QUOTA] Destination account is only able to store 82 MB but 133 MB are required / User quota" My source mailbox contains only 133 MB, and important folders and my Sent folder are still missing after the initial migration. I have already opened support ticket #8783265. Could someone please check whether the technical quota assigned to the destination mailbox is incorrect or escalate the ticket to the responsible team?
Thank you.
Filippo Morando
Ich habe das gleiche Problem 
Keine Verbindung
Echtzeitbenachrichtigungen funktionieren möglicherweise nicht
If you actually have an active Standard account with a 20 GB mailbox - and not just think you have one - and if only 1% of the storage space is actually being used, and if you want to copy a source mailbox that’s only 132 MB - not a single email that’s 132 MB - then hopefully Support is reading this and/or your ticket and will solve your problem. In that case, you have a system issue that other users in this forum can’t help you with.
But first, check again to make sure you really do have an active Standard account: Go to the Mailbox.org web interface, click the gear icon in the top-right corner, then select “All Settings,” and then “Account and Payment.” It should say “active” there. Then go to the mail overview and check below the folder listings to see what the mailbox size says there. It should show something like “x / 20 GB” and “y % used" and NOT "x / 100 MB". You may then want to post here again to confirm that you’ve explicitly verified you have an active Standard plan with 20 GB.
If you actually have an active Standard account with a 20 GB mailbox - and not just think you have one - and if only 1% of the storage space is actually being used, and if you want to copy a source mailbox that’s only 132 MB - not a single email that’s 132 MB - then hopefully Support is reading this and/or your ticket and will solve your problem. In that case, you have a system issue that other users in this forum can’t help you with.
But first, check again to make sure you really do have an active Standard account: Go to the Mailbox.org web interface, click the gear icon in the top-right corner, then select “All Settings,” and then “Account and Payment.” It should say “active” there. Then go to the mail overview and check below the folder listings to see what the mailbox size says there. It should show something like “x / 20 GB” and “y % used" and NOT "x / 100 MB". You may then want to post here again to confirm that you’ve explicitly verified you have an active Standard plan with 20 GB.
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